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TERMS OF SERVICE

General Provisions

This site is operated by Osek Patur (sole businessperson) Volfson Mariia located at Nagaria (hereinafter: “the Company”).

Nothing in these terms shall derogate from the provisions of any law, including the Consumer Protection Law 1981 and regulations enacted thereunder, and to the extent that a conflict between the provisions of these terms and the provisions of the law is discovered, the provisions of the law shall apply.

The website is intended to provide the user with information about the company’s products and services, information about promotions, ways to contact the Company etc. The products displayed on the website can be purchased through the website (distance selling) when are in stock and according to these terms.

The company is not obligated to provide a product that is not in stock and display all the available products on the website, and the user waives any claim involved as a result.

In rare cases possible mistakes in information about the products and services on the website, including their prices. These mistakes are resulting from a human error or a typos. In these cases the user will not be able to benefit of the error and he will be asked to purchase the product or service at the correct price.

Use of the website governed by these Terms of Service.

Every user and/or performer of a purchase operation on the Company’s website (hereinafter: “the Customer”), declares – by the fact of use of the website and/or making the purchase that he is aware of and accept the Terms of Service. And that he and/or anyone on his behalf will not have any claim and/or demand against the Company, and/or the operators of the site, and/or anyone on their behalf, except for claims related to the breach of the obligations by the Company and/or the operators of the website according to these terms.

Wherever in these terms the masculine pronoun is used, it also means feminine in the literal sense.

Promotions

The Company’s website may offer products and services at special promotions and/or special discounts etc. The Company does not guarantee that every promotion it conducts will apply to all customers. It is emphasized that the Company is entitled to change or cancel promotions at its sole discretion.

The Company may at any time cancel or change any promotion.

Making order

To have an order carried out quickly and smooth, the Customer must take care to provide the correct details, otherwise the Company will not be able to guarantee the order. Filling in complete and accurate details about the Customer and the means of payment are necessary for carrying out the purchase operation.

While making an order the Customer can either choose paid delivery option or pick up the order himself at the designated location.

At the checkout, the Customer must provide details of a credit card details or an alternative mean of payment (e.g. PayPal), the number of payments and to confirm the transaction. Sometimes, when buying over a certain amount, the website operator may ask the Customer to send an image of his identity card, in light of the credit company’s safety instructions.

After the transaction is confirmed by the credit company (or a financial organization performing the function of payment gateway), a notification of successful payment will be displayed on the computer screen. After that, within 24 hours, the Company will confirm the availability of the products in the warehouse.

In the event that the transaction is not approved by the financial organization, the transaction will not be valid and the order will be void and canceled.

The order will be considered complete only upon receiving approval from the financial organization, and the company is not obligated toward the customer as long as the order has not been approved by the financial organization.

All the orders approved by the financial organization will be assigned an appropriate status on the website.

Purchasing on the Company’s website constitutes inclusion into the Company’s customer list, which might be part of the Company’s direct mail distribution.

Right to purchase

Any individual over 18 years of age, acting either on his behalf or on behalf of an eligible legal entity, has the right to purchase products and services offered on the Company’s website.

A prerequisite for approving the purchase transaction is that the Customer is qualified to perform binding legal actions. If he is a minor (under the age of 18) or is not entitled to perform legal actions without the approval of a guardian or a legal entity as mentioned above, the purchase action will not obligate the Company.

Restricted actions

The company may prevent the Customer from purchasing on the website in any of the following cases:

•   The Customer violated one of the provisions of these Terms of Service.

•   The Customer provided the Company with incorrect details when placing an order and/or afterwards.

•   The Customer has committed an act or omission that could harm the Company or its staff or owners, or the proper operation of its website, or anyone on its behalf, or a third party.

Submitting false information about the means of payment is a criminal offense and subject to the prosecution.

Warranties

The sole responsibility for the products, their quality, durability, ability to operate properly and the specification applies solely to the guarantor (usually the manufacturer) and not to the Company.

Making purchase, the Customer declares that the contents of this section have been brought to his notice and that he will not have any claim or demand against the Company or anyone on its behalf, and against the website operators in connection with the above. The warranty certificate from the warranty holder will be delivered upon delivery of the product (if any).

Delivery

The products will be delivered to the Customer by a third party (the shipping company), within the time specified on the shipping company’s website. In case of delays in the delivery, the company will be exempt from liability for these delays.

The shipping price is not related to the price of the products offered on the website and is an additional cost. The shipping price may depend on the delivery destination and the amount, size, weight of the products.

The Company will not be responsible for delay in delivery or non-delivery caused as a result of force majeure or events beyond the Company’s control including lockdown, strikes etc.

In the event of exceptional transportation and/or delivery outside of Israel, an additional fee may be charged.

When transferring the order to the Customer, the Company or the shipping company representative may require the presence of the credit card holder when delivering the product or presenting the identity card of the credit card holder, or the credit card holder’s signature on a voucher as a condition for delivery of the product.

The Company reserves the right to change the handling and shipping fees from time to time. The valid price is displayed at checkout at the moment of purchase.

Transaction cancellation

Pursuant to Section 14C (c) (1) of the Consumer Protection Law, 1981 (hereinafter: “the Consumer Protection Law”), the Customer has the right to cancel the purchase by notifying the Company within fourteen days from the date of the purchase or receive of the product, or the date when the Customer received a document containing purchase details according to section 14C (b) of the Consumer Protection Law, whichever is later.

The above 14-day period is extended to four months if the Customer is a disabled person, a senior citizen or a new repatriate, provided that the participation in the transaction included a dialogue between the Company and the Customer, including through electronic communication.

If the Customer has the right to cancel the purchase in accordance with the law or as agreed otherwise with the Company, he will be able to do so by submitting a cancellation notice to the Company’s e-mail: 7411338@gmail.com

In the cancellation notice the Customer must specify his name, ID number and information of the product or service he wants to cancel.

In the event of cancellation of a purchase pursuant to section 14F of the Consumer Protection Law and not for the reasons stated above, provisions of the Consumer Protection Law (Cancellation of Purchase) 2010 will apply, including with regard to the condition that the Customer returns products to the seller and that the products are not damaged and used.

A customer who has purchased a product for home delivery and wishes to cancel the purchase, will notify the Company of the cancellation no later than 12 hours before the delivery time. A customer who does not notify on the set date as stated, will be charged a shipping fee.

In any case of the Customer requesting cancellation of the purchase after the product has been shipped, the Customer must return the product at his own expense as far as possible or reasonable in its original packaging, complete and without damage or spoilage to any of the Company’s branches.:

The cancellation of the purchase will be in accordance with the provisions of section 14E of the Consumer Protection Law. Namely:

•   In the event of cancellation due to a defect in the product or a discrepancy between the product and the details provided to it, the Company will return to the Customer within 14 days the transaction amount paid by him and cancel his commission, without cancellation fee. As soon as the product has reached the Customer, he must return it to the Company and notify the Company.

•   In case of cancellation due to other reasons, the Company will return to the Customer within 14 days the same part of the transaction price paid by him and cancel his commission, except for cancellation fees at a rate not exceeding 5% of the product price or NIS 100 – whichever is lower. As soon as the product has reached the Customer, he must return it to the Company and notify the Company.

•   The Company may claim damages if the value of the product has decreased as a result of a significant deterioration in its condition.

If the Customer requests return of the product, whether the product has reached the Customer or is on its way to him, the Customer will bear the cost of transporting the product.

A product whose packaging has been damaged or broken as a result of improper use will not be returned. Additional conditions: no replacement/return of a product that has been tailor made; no replacement/return of lost product parts (light bulb, battery, ink cartridge, etc.); no replacement/return of care product (for hygiene reasons); no replacement/return of a computer accessory, camera, MP3 device, software or movie that can be copied.

Payments

Payment by the Customer of the order using a credit card is subject to the approval of the payment by the financial organization.

When purchasing a product in installments, in accordance with the payment terms specified on the website, the Customer will be charged by credit card (subject to the credit company’s approval) by debiting his account once a month in fixed payments that already include the interest. Additional amounts in respect of the purchase, if any, will be charged on the usual billing dates of the buyer’s credit card, in accordance with the purchase terms.

All prices displayed on the Company’s website include VAT. The prices do not include transportation and installation expenses, as well as any additional or other expenses that may apply.

Miscellaneous

The company reserves the right to change these Terms of Service or update them. Any purchase transaction is subject to the provisions of these terms.

Information on the website regarding products not manufactured by the Company is provided by the manufacturers of those products and the Company does not verify this information before publishing it. The Company shall not be liable for any inconsistency, omission, misrepresentation or error in the information received as aforesaid.

The product images displayed on the website are for illustration purposes only, and there may be differences between the real products and their images, and the Customer will not have a claim in all that is involved and as a result.

In the event that factors or events beyond the control of the Company delay or make it impossible to sell the product or its part, affect the date of delivery of the product to the Customer, change the tax rates or fees applicable to the ordered products by more than 5%, the Company has the right to cancel deal and notify the Customer about it.

In the event that an unusual and obvious error occurs or is discovered in description of the product, its price, the payment terms specified next to it, its image or any other material related to the product the Company has right to cancel the purchase at any time until delivery to the Customer.

If it becomes clear to the Company that it cannot, within its normal means, supply the products to the Customer or is unable to guarantee that the shipping companies can deliver products to the Customer’s residence, the Company may cancel the purchase at any time before the products are shipped.

If the purchase is canceled as stated above, the Company will return to the buyer the full amount he paid (if paid) and/or cancel the charge of his credit card and the Customer will not be entitled to any compensation for cancellation of the purchase.

The presentation of the products on the Company’s website does not express an opinion regarding their nature or quality.

Any notification to the Customer will be made by SMS or email in accordance with the details entered by him into the system during the purchase process. Such notice sent by SMS or email will be considered as received by the Customer within 7 days from the date of sending.

The Company is not responsible for the proper operation of the website, and for the security of the information on the website, although it will act for that purpose. The user of the website will not have any claim involved and resulting therefrom.

Privacy and data security

The Company makes efforts to protect the privacy of its customers.

In this context, no sensitive information related to the customers and their accounts is passed on to third parties and no information is stored about the means of payment, account number and credit card details, thus preventing the possibility of a third party accessing these data. These details are transferred directly to the server of financial organization.

The Company undertakes to act in accordance with the provisions of the law, including the Consumer Protection Law 5741-1981 and Amendment No. 40 to the Communications Law (Bezeq and Broadcasting) 5742-1982.

Without derogating from these terms and conditions, the Company may, at its absolute discretion, collect and store any information resulting from the use of the website. The Customer is not obligated to provide his personal details and such details will be provided according to his determinism in case he decides to purchase a product on the website

TERMS AND CONDITIONS

 January  2025

These terms and conditions (“Terms and Conditions”) are a legally binding and enforceable agreement between VOLFSONS, Osek Murshe (Licensed Dealer), business registration number 345407886, located Naaria(“we”, ”our”, or “us”),and users who access, browse, use, purchase Services or otherwise interact with our website (“user/s”,“you” or “your”), available at volfsonruslan.com (“website”).

Acceptance of the Terms 

THESE TERMS AND CONDITIONS, TOGTHER WITH OUR PRIVACY POLICY AND ANY ADDITIONAL TERMS WHICH MIGHT BE INCLUDED IN OUR WEBSITE (COLLECTIVELY THE “TERMS“) , SET FORTH AND SETTELE THE TERMS ACCORDING TO WHICH YOU MAY USE OUR WEBSITE. BY ACCESSING, BROWSING OT OTHERWISE USING OUR WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THE TERMS. THEREFORE, IT IS RECOMMENDED TO CAREFULLY READ THE TERMS, PRIOR TO ACCESSING, USING OR OTHERWISE INTERACTING WITH THIS WEBSITE. 

Eligibility and Age Restriction

The use of this website and the Services offered therein is intended for individuals over the age of 18 only. You represent and warrant that you are at least 18 years old and legally eligible to enter into these Terms, or, where applicable, you have all proper authorization to enter into these Terms. If you are under the age of 18 or you are not legally eligible, you are required not to make any use of the website and Services available therein.

Amendments of the Terms

We reserve the right to periodically amend or revise these Terms at our sole discretion; such changes will be effective immediately upon the display of the revised Terms. The last revision date will be reflected below the title above. Your continued use of the website and Services available therein following such amendments constitutes your acknowledgment and consent of such amendments to the Terms and your agreement to be bound by them, and thus, it is recommended to review these Terms periodically. In the event of material changes, we will make our best efforts to post notification.

Our Website, Service & Content offered

Our website provides general information and resources regarding our business, services and products, and any other content related thereto, and may include, inter alia, articles, blogs, audio, images, reports, graphics, logos, graphics, etc. (collectively the “Content“).

In addition, the website provides you with communications means which you can use to contact us, for example, if you have any inquiry regarding our business, Services or products, or sign up to our newsletter and mailing list (if will be applicable).

Please note that the Content is provided solely as general information and it does not constitute, and should not be considered, as professional advice or a substitute for professional advice, nor any offer or obligation, opinion, or recommendation on behalf of us.

In addition, the description of our Services or products on the website are for general information and marketing purposes only and there may be discrepancies between such description and the actual service. In any event, only an official document on behalf of us or a designated agreement executed with us for the purpose of its Services, will bind us.

We make reasonable efforts to ensure that the Content is up to date and accurate; however, it does not guarantee that no errors, mistakes or inaccuracies will occur and will not be held responsible for this matter.

The use or reliance on the Content is at your sole responsibility and risk, and we hereby disclaims any responsibility or liability for any decision made, or action taken or not taken, based on the Content, which is offered to users as-is.

Paid Services

We offer services for organizing theatrical events. Conducting master classes and theater studios. (together the “Services“).

the Services purchase is permitted for (i) any individual who are at least 18 years and/or entities represented by authorized personnel with the authority to bind them to contractual agreement; and (ii) holds a valid credit card issued by a recognized bank or other financial institutions which we support; and (ii) authorize us to charge your card for total amount of the purchase, including applicable taxes.

When performing any online operation, you will be required to enter complete and correct information required and requested by us or the system, including first name, last name, full address, I.D number, E-mail address and payment details.

Approval of the transaction by the credit card company issuing the card was used to make the online booking is a prerequisite for approval of any online operation. In the event that the transaction is not approved by the financial organization, the transaction will not be valid and the order will be void and canceled.

We will not be responsible for any error made by you while entering information for the purpose of an online purchase, including a customer’s personal identification information. Notwithstanding the aforesaid, we reserve the right to cancel any such booking.

In rare cases possible mistakes in information about the Services on the website, including their prices. These mistakes are resulting from a human error or a typos. In these you will not be able to benefit of the error and he will be asked to purchase the service at the correct price. We may cancel or change any promotion at any time.

The prices do not include any additional or other expenses that may apply.

Cancellation Policy

the Services may be canceled according to the applicable law and no later than 14 days from the date of the transaction, provided cancellation is submitted within seven working days prior to the scheduled Services (if applicable).

The above 14-day period is extended to four months if you have a disability, you are a senior citizen or a new repatriate (as such terms defined in the applicable law), provided you included information regarding this in a dialogue between us.

If the you have the right to cancel the purchase in accordance with the Consumer Protection Law or as agreed otherwise with us, you will be able to do so by submitting a cancellation notice to our e-mail:7411338@gmail.com. In the cancellation notice you must specify your name, ID number and information of the product or service he wants to cancel.

In the event of cancellation as mentioned above, cancellation will entail a cancellation fee of 5% of the value of the transaction or 100 NIS, whichever is lower.

Use Restrictions

You hereby represent and warrant that you will not: (i) use the website and Content in unlawful, illegal, fraudulent or inappropriate manner; (ii) circumvent, disable or otherwise interfere with security-related features of the website; (iii) copy, reproduce, republish, upload, post (unless where specifically permitted by us), transmit, or otherwise distribute, the website, Content, or any part thereof, nor remove, deface, obscure, or alter the website or any Content therein including any copyright notices, trademarks, or other proprietary rights; (iv) use the website and Content for any non-personal or commercial purposes; (v) use the website and Content for benchmarking purposes; (vi)  assert any proprietary rights in or to the Content or website; (vii) use our website to collect any information, including  personal information, whether in electronic means or other means, through hacking or mining, including for the purposes of unauthorized mailing or using electronic means of penetration or any other means, including scripts; (viii) use our name, logo or trademarks without our prior written consent; and (ix) use the website and Content in breach of third parties’ rights or our rights, including intellectual property rights and privacy rights, or in breach of these Terms.

Without derogating from any other right or remedy we shall be entitled to under these Terms or applicable law, in any event any suspicion by us that the user’s use of the website does not comply with the provisions of these Terms or applicable law, we may track the user’s use of the website, prevent the user from accessing the website, or disclose such information to third parties who will prove, at ours sole determination, that they were harmed by the user’s infringing activity as well as take any other action that we deem appropriate to protect its property, rights and third parties’  rights.

Intellectual Property

The website and Content (excluding Third-Party Content) are owned or contributed to us, including, but not limited to, any design, trade names, trademarks, logos, images, software etc. Except as explicitly provided herein, no license, right, title, or interest to the Content shall be licensed to you, and we reserve any and all rights, title, and ownership of the website and Content. You shall not use our copyrights, trademarks, trade names, or other Intellectual Property in any way except to the limited extent as may be expressly agreed in these Terms. You may not remove or delete any intellectual property related notice or indications posted on the website.

Third-Party Content

The Website, Services and/or Content may further include information or links to third parties’ websites and resources not operated or owned by us (“Third-Party Content“). By reviewing, using or otherwise accessing such Third-Party Content, you will be subject to their terms of service and policies. We have no control over third parties’ websites, nor the content provided therein, and we do not, nor we are obligated to, monitor them and we hereby disclaim all liability or responsibility related to such Third-Party Content.  Inclusion of Third-Party Content in our website does not indicate our support, endorsement or approval of such content or any other relationship with these websites or their operators. We do not guarantee the functionality of such links. We may, at its sole discretion, remove any link from the website at any time.

Privacy Practices

We respect your privacy rights. Our Privacy Policy provides information regarding our data collection and processing practices related to this website’s user, and is incorporated herein by reference.

Website Availability and Changes

We reserve the right to revise, update or make any changes to the website, Services and Content as well as to cease the operation of the website or any part thereof, including the Services offered therein, temporarily or permanently, at any time, according to its sole discretion and without prior notice. We do not guarantee that the website will operate or be available at any time, nor that no interruptions or errors will occur.

Disclaimer and Limitation of Liability

EXCEPT AS EXPLICITLY PROVIDED HEREIN, THE WEBSITE, SERVICES AND CONTENT ARE PROVIDED ON AN “as is” and “AS AVAILABLE” basis without warranty of any kind. WE disclaim all warranties, either express or implied, and MAKE NO REPRESENTATION OR WARRANTIES OF ANY KIND, RELATED TO THE WEBSITE AND SERVICES AND CONTENT, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SUCH AS THE SUCCESS OF OUR SERVICERS. WE MAKE NO REPRESENTATION OR WARRANTIES THAT THE WEBSITE AND SERVICES AND CONTENT ARE OR WILL BE AVAILABLE FOR USE IN ANY PARTICULAR LOCATION OR AT A SPECIFIC TIME, THAT THE WEBSITE WILL BE SECURED, UNINTERRUPTED OR ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, NOR THAT CONTENT WILL BE ACCURATE OR RELIABLE. ALSO WE MAKE NO REPRESENTATIO OR WARANTIES THAT THE SERVICES RENDERED HEREIN WILL ACCHIVE INDIVIDUALS’ OR GROUPS’ GOALS. YOU AGREE THAT WE WILL NOT BE HELD RESPONSIBLE FOR ANY DECISION MADE OR ACTION TAKEN OR NOT TAKEN IN RELIANCE ON THE WEBSITE or services OR CONTENT NOR DO WE ASSUME ANY RESPONSIBILITY for any damages whatsoever including, without limitation, indirect, consequential, special, punitive or incidental damages, or damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss, arising out of the use of the WEBSITE AND SERVICES AND CONTENT, EVEN IF WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to defend, indemnify and hold us harmless and our respective officers, directors, employees, and agents from any third-party claims, damages, liabilities, and expenses (including reasonable attorney’s fees) arising from your use of the website, Services or Content that does not comply with these Terms or made in breach of any applicable law.

Jurisdiction and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Israel. You hereby agree to resolve any dispute you have exclusively with the competent court in Tel-Aviv, Israel.

Miscellaneous

Entire Agreement – these Terms constitutes the entire understanding between the parties relating to the subject matter herein.

Assignment – these Terms and any right granted herein shall not be assigned by you without our prior written consent. We may assign our rights and obligations set forth herein at any time, at its sole discretion.

Severability – should one or more of the provisions of these Terms be determined to be invalid, unlawful, or unenforceable in any respect, the validity, legality, and enforceability of the remaining provisions of these Terms shall not in any way be affected or impaired by such determination and will remain in full force and effect, and the provision affected will be construed to be enforceable to the maximum extent permissible by law.

Waiver – without derogating from the above, any delay or omission by either party to exercise any right under these Terms shall not be construed to be a waiver of such right. A waiver by either party of any of the performance provisions of these Terms shall not be construed to be a waiver of any succeeding performance or breach.

Contact Us

If you have any questions about this website or these Terms, you may contact us, as follows:

  • Through the digital contact forms available on the website;
  • By email: 7411338@gmail.com
  • By phone +972 515784732